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Shipping and return policies

Welcome to our shipping page, where we are dedicated to providing you with the best possible shipping experience.

We know that receiving your order on time and in perfect condition is essential, which is why we work with trusted shipping partners to ensure that your package arrives promptly and securely.

We offer free shipping on all orders, so there are no hidden fees or unexpected charges. Once you place your order, we will process it within 1-2 business days and ship it out as quickly as possible.

Depending on your location and the shipping method selected at checkout, your package will arrive within the estimated delivery timeframe. You can track your order every step of the way with the tracking information provided via email.

In the rare event that your package is lost or damaged during transit, please contact us immediately so we can resolve the issue and ensure your satisfaction.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are always here to help and committed to providing you with the best possible shopping experience.

Packaging

Our Set of 6 Placemats or Coasters comes in a beautifully designed luxury branded matte-finished package that can be conveniently stored away after each use. For hygiene purposes, the items are hermetically shrink-wrapped in transparent plastic covers.

The products can be viewed through clear plastic upon receipt, so you can make sure you have received the correct items without having to open the packaging. Please note that any opened products that are returned will not be eligible for a refund.

We take great care in ensuring that our products are not only of the highest quality but also presented in a manner that reflects the care and attention we put into them. Should you have any questions or concerns about our packaging or products, please do not hesitate to contact us.